Managed Detection & Response

Also known as:

  • MDR

What problem does it target?

MDR services address the need for 24/7 threat monitoring, detection, and response, especially for organizations lacking in-house security expertise or resources. MDR providers deliver managed security operations as a service.


What does this solution do?

MDR providers:

  • Monitor environments for threats around the clock
  • Investigate and triage security alerts
  • Provide incident response and remediation guidance
  • Use advanced analytics and threat intelligence
  • Offer regular reporting and recommendations

Who is this for?

  • Organizations without a dedicated SOC
  • Small and mid-sized businesses
  • Enterprises seeking to augment internal teams

Who might not benefit from this?

  • Organizations with mature, well-staffed SOCs
  • Teams requiring full in-house control over security operations

Pitfalls and remedies

Pitfall Remedy
Communication gaps with provider Establish clear SLAs and escalation paths
Over-reliance on external teams Maintain internal security ownership and oversight
Limited visibility into provider’s methods Request transparency and regular reporting

Sample products

  • CrowdStrike Falcon Complete
  • Arctic Wolf
  • Rapid7 MDR
  • eSentire
  • Secureworks Taegis MDR

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